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HOW IT WORKS

Quality and compliance

Every folding carton lot is tested against six physical methods in the plant laboratory and ships with its test report and a Certificate of Conformance. The plant is certified to ISO 9001, ISO 14001 and ISO 45001, and operates to BRCGS packaging and SEDEX ethical sourcing standards.

What a supplier questionnaire asks, answered in one place.

The plant building on a tree-lined corner, two trucks parked at the loading entrance under a clear evening sky.

Documented by the lot

Compliance for a folding carton comes down to two questions: was it made the way the specification says, and can a batch be traced a year later. Each lot answers both on paper before it leaves the plant.

Per lot
Certificate of Conformance
Per order
Completed test report, six methods
Per shipment
Invoice, packing list, packing detail
Traceability
Part number to production record
Inks
Food-grade and low-VOC
Out of specification
Remake at no cost, or a credit

Standards

Certificates are available on request.

  • ISO 9001

    Certified. Quality management, with a test report and Certificate of Conformance issued per lot.

  • ISO 14001

    Certified. Environmental management.

  • ISO 45001

    Certified. Occupational health and safety.

  • BRCGS

    Operates to BRCGS packaging standards for hygiene, contamination control and traceability.

  • SEDEX

    Operates to SEDEX ethical sourcing requirements.

  • FSC

    Compliant. Chain of custody practice, with responsibly sourced paperboard.

Traceable by part number

Each SKU carries a part number from order entry through delivery. The approved proof, the retained shade card, the board ordered and the press settings are held against it, and so is every lot run under it with its test results.

Batch labels on the master cases carry the same reference, so a carton on a shelf can be walked back to the run it came from, the board it was printed on and the results it was released against.

Board
Grammage tested at goods-in against what was ordered
Lot
Tested and released against its acceptance criteria
Case
Batch labeled back to the production record
The six test methods
A technician cutting a grammage sample from board at the goods-in bench, a scale and cut sample discs beside a test record on a clipboard, and a reel of board behind

Which document, and when

Most of what a compliance file needs ships with the order. The rest is sent to a buyer who asks.

Quality and compliance documents
DocumentWhenWhat it shows
Certificate of ConformanceEvery lotThe lot was made to the approved proof and shade card
Test reportEvery orderResults for the batch against each of the six methods
Packing detailEvery shipmentContents by master case, to reconcile against delivery
CertificatesOn requestISO 9001, ISO 14001 and ISO 45001
Specification recordOn requestBoard, caliper, finishes and dieline held against the part number

A certificate of analysis is a chemistry document and is not issued for a folding carton. For food and pharmaceutical buyers the batch test report is the document in its place.

Questions about quality and compliance

ISO 9001 for quality management, ISO 14001 for environmental management and ISO 45001 for occupational health and safety. The plant also operates to BRCGS packaging standards and SEDEX ethical sourcing requirements. Certificates are sent to a buyer who asks for them.

No. A certificate of analysis is a chemistry document. For a folding carton the batch document is the completed test report, which ships with every order alongside a Certificate of Conformance for the lot.

The batch is traceable by part number to its production record and test report, and you choose the remedy: the order is remade at no cost to you, or a credit is issued if you would rather not wait for a remake.

Inks are food-grade and low-VOC, and the plant operates to BRCGS packaging standards for hygiene and contamination control. Certificates for the food-grade inks and the board can be supplied with the order.

Yes. Customer and third-party supplier audits are accepted with 24 hours’ notice, and a completed supplier questionnaire can be sent before a first order. Audits are held in person at the plant, walking the line from press to dispatch. For a virtual audit, ask in the notes when you book.

Book an audit date

Yes, including supplement, food and pharmaceutical cartons such as vial and ampoule cartons. Every lot carries the same test report and Certificate of Conformance, and anti-counterfeiting features can be built into the carton where a product needs them.

Last reviewed

Send us your questionnaire

Certificates, the specification record and a sample test report go to a buyer who asks, and the plant is open to visit. Landed cost runs 20 to 30 percent below a comparable US supplier quote.

A visitor walked along the press line by two members of the production team, one of them pointing to a printed carton sheet held open between them.